Case Study: International Competency Assessment Board

The International Competency Board (I-CAB) was built with online proctoring sewn into the fabric of the company. The mandate of the organization is to deliver continued improvement and reduce deficiencies of workers across a broad variety of industries and countries through access to online competency assessment tools. Read this case study to learn how this organization leads the way to a positive safety culture.

SITUATION

The International Competency Board (I-CAB) was built with online proctoring sewn into the fabric of the company. The mandate of the company was to deliver continued improvement and reduce deficiencies of workers across a broad variety of industries and countries through access to online competency assessment tools. The I-CAB team knew from the onset that in order to be successful, they needed to maintain a high degree of certainty in their assessments.

CHALLENGE‍

In industries that employ contractor populations, it can be difficult to monitor competency. I-CAB works to ensure safe work sites and integrity of the work within organizations that often employ large numbers of remote or contract workers. Verifying competency, qualification and identification is imperative for standards to be upheld.

SOLUTION

A robust digital proctoring interface allowed I-CAB to not only verify identification and competency of numerous workforces, it has enabled unrivaled integrity of the assessment with Integrity Advocate’s solution. Not only is it possible to verify identity, but the powerful interface also allows for participation monitoring throughout the assessment.

RESULTS‍

The non-profit organization has achieved a vision of helping workers embrace continued improvement that leads to a positive safety culture. Some members have commented that the proctoring component has been pivotal for them in identification and qualification validation.

In the year since implementing identity verification and proctoring, the problem of proving user identity and participation has become a significant global issue. The choice to use Integrity Advocate has allowed the I-CAB Foundation to function prudently in this regard and with reduced operating costs. This reduction in cost was central to the recent 22% reduction in assessment costs to utilizing organizations and the removal of maintenance fees from active organizations.

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