Resource Center
Research, guides, and real-world insights on online proctoring; helping your program deliver results that are fair, trustworthy, and defensible.
10M+
Assessments secured
Zero
Data breaches in 12+ years
98%
Client retention rate
120+
Resources published
Featured article
Integrity Advocate Ranks #1 for Online Proctoring Usability for the Third Consecutive Season
9
min read
Integrity Advocate has been ranked #1 for Online Proctoring Usability on G2 for the third consecutive season. Based on verified customer feedback, we also earned five Fall 2026 badges recognizing usability, ease of use, support, and overall leadership.
All resources
How to Stop Personal Information from Being Stockpiled, Sold, and Hacked
October 18, 2021
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3
min read
Most proctoring platforms accumulate years of student identity data, session recordings, and behavioral information, and their privacy policies explicitly allow that data to be transferred in a business sale. This post examines the risk of data stockpiling, the 400,000-student breach that demonstrated what happens when that data is targeted, and how Integrity Advocate's data minimization approach eliminates the risk by not holding data that does not need to exist.
Online Safety Training Must Be Proctored. Industry Has Said So
August 1, 2020
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4
min read
Industry regulators and standards bodies across HR, health and safety, petroleum, professional accreditation, and standards-setting are aligned: online training must include identity verification and active proctoring to be considered legally defensible. This post examines what five major industry bodies require, where legislation has made proctoring mandatory, and what it means for organizations running online safety training today.
Online Proctoring and Accessibility: How the Industry Is Failing People with Disabilities
April 14, 2022
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4
min read
Online proctoring platforms routinely fail test takers with disabilities through room scan requirements, biometric systems that flag facial differences, and eye tracking that penalizes neurological variation. This post examines where the industry gets it wrong, what accessibility legislation now requires, and how Integrity Advocate is built to assess every test taker fairly, with WCAG 2.1 AA compliance and human review on every flagged session.
Is Your Online Proctoring Platform BIPA Compliant? What Illinois Organizations Need to Know
January 1, 2020
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4
min read
BIPA sets strict standards for how organizations must collect, store, and use biometric data in Illinois, and online proctoring platforms fall squarely within its scope. This guide breaks down what BIPA requires, where proctoring platforms create compliance risk, and how Integrity Advocate is designed to support your obligations, from informed consent and data deletion to zero commercial use of biometric data.
Case Study: Smart Serve Ontario
September 26, 2024
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2
min read
Smart Serve Ontario, Canada's only alcohol certification provider to proctor its exams, replaced an invasive, installation-based proctoring system with Integrity Advocate in 2019. The results: support contacts dropped to 0.01% of users, processing time fell to 10 to 12 minutes, and more than 99.9% of users now complete proctoring without requiring any assistance. This case study walks through the challenges, the solution, and what other certification organizations can learn from Smart Serve's transformation.
Online Alcohol Server Training and the Erosion of Trust
July 25, 2024
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4
min read
Alcohol server training has significant public health value, supported by research showing statistically significant reductions in alcohol-related traffic crashes following implementation of compulsory server training. But as training moved online, the ability to verify who completed it largely disappeared. This post examines what unverified online alcohol server training means for public health, dram shop liability, and due diligence, and makes the case for verified training as the only standard that preserves the legal and public health value of the certification.
Why Automated Identity Verification Isn’t Enough for High-Stakes Exams
May 18, 2026
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10
min read
All proctoring vendors say they verify identity, but they don't all mean the same thing. Explore where automated-only ID checks fall short and what to ask when evaluating a platform.
Payroll Certification Programs Are No Longer Just Delivering Exams. They’re Delivering Trust.
May 10, 2026
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5
min read
Legacy testing infrastructure puts credential trust at risk. See why payroll certification programs are modernizing, what a "trust engine" looks like, and the real-world results from the National Payroll Institute, including a 57% drop in integrity incidents.
How the University College Dublin Achieved a Triple Win with Online Proctoring
August 19, 2020
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4
min read
When the University College Dublin moved examinations online during the pandemic, they chose to look at the entire assessment process rather than simply adding monitoring to an existing exam format. Working with Integrity Advocate, UCD achieved a triple win: maintained academic integrity, a low-friction student experience, and a manageable implementation for faculty and administration. Fewer than 2% of students required support and there was not a single complaint.
