Resource Center
Research, guides, and real-world insights on online proctoring; helping your program deliver results that are fair, trustworthy, and defensible.
10M+
Assessments secured
Zero
Data breaches in 12+ years
98%
Client retention rate
120+
Resources published
Featured article
Trust by Evidence: A New Framework for Defensible AI Decisions
4
min read
Integrity Advocate has released a new whitepaper, Trust by Evidence, introducing a framework that connects AI due process, learner rights, and credential security into one model for defensible AI-assisted assessment. This post walks through what the framework covers, why AI adoption alone no longer settles the integrity question, and links to the full whitepaper download.
All resources
Case Study: How Canadian Food Safety Group Expanded Access to Proctored Food Safety Training
June 5, 2025
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3
min read
Canadian Food Safety Group operates in a complex environment where each province mandates some level of food handler training, but few require all workers to certify, leaving critical compliance gaps. Many of the workers who need this training are supporting families or funding their own education, so training needed to stay flexible, affordable, and accessible. Partnering with Integrity Advocate allowed Canadian Food Safety Group to deliver secure, proctored assessments online, with nothing to install, expanding access to food safety training for workers across Canada without driving up costs.
What Percent of Your Learners Require Support? Only 0.58% of Ours Do.
June 5, 2025
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4
min read
High support rates in online proctoring are almost always a design problem, not a learner problem. When platforms require downloads, permissions, and complex setup steps, support volume spikes and assessment credibility suffers. Integrity Advocate's support rate is 0.58%, the lowest in the industry, because the platform was built to eliminate the friction that generates those calls in the first place. This post explains what drives support volume, why it matters for compliance as well as learner experience, and what a frictionless proctoring design actually looks like.
OnDemand Webinar: 30K Proctored Exams, Zero Headaches: National Payroll Institute Keeps Support Under 1%
June 2, 2025
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7
min read
Before Integrity Advocate, nearly 50% of National Payroll Institute students experienced issues with online proctoring. After implementation, that figure dropped to virtually zero. This webinar recap covers NPI's full transformation: a 57% reduction in academic integrity incidents, 30,000 or more exams proctored seamlessly, sub-1% support rates, and a scaling from a few thousand to every student being e-proctored in less than three months. Three NPI leaders share what the experience looked like from the inside and what they would tell other organizations considering a proctoring solution.
How To Lose A Client to a Competitor in 10 Ways
May 22, 2025
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3
min read
Good technology is the baseline. What keeps clients is how a partner shows up when things get complicated. This post walks through the ten most common reasons organizations switch proctoring providers, from poor support and compliance abandonment to privacy shortcuts and platforms that cannot scale, and explains how Integrity Advocate is built to do the opposite at every turn.
ANSI/ASSP Z490.1-2024 Is Here. Is Your Training Compliant?
May 15, 2025
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5
min read
The ANSI/ASSP Z490.1-2024 update consolidates in-person and online Safety, Health and Environmental training into a single unified standard for the first time. Organizations can no longer simply assign a course and mark it complete. They must verify who completed the training, confirm active participation, prevent unauthorized assistance, and maintain a record that holds up to regulatory scrutiny. This guide walks safety and compliance teams through what has changed, where most current systems fall short, and how to meet the new standard without overhauling existing infrastructure.
Case Study: How Alliance Safety Council Took High-Risk Training Remote Without Losing Legal Defensibility
February 24, 2025
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3
min read
Alliance Safety Council (ASC) has spent over 60 years setting the standard for high-risk workforce training in petrochemical, power generation, and manufacturing, industries where compliance isn't optional. Their in-person, proctored training model relied on identity verification and close monitoring to serve as an impartial third-party administrator for clients. As demand for remote training grew, ASC needed a solution that could match that legal defensibility without the logistical headaches, or the technical barriers that most online proctoring tools introduced. Integrity Advocate became that partner.
AI and Online Exams: What the Data Reveals About Assessment Security
February 11, 2025
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6
min read
Large-scale Wiley research surveying more than 2,900 students and instructors across North America reveals that cheating is measurably increasing in online environments, nearly half of students report using generative AI in their coursework, and 86% of instructors say students are more likely to cheat in online courses than in person. This post examines what the data reveals about the current academic integrity landscape, how AI has reshaped the threat model without changing the underlying intent behind misconduct, and how Integrity Advocate's COUNTER-AI approach responds to behavioral patterns rather than chasing specific tools.
What the Latest Online Proctoring Market Report Reveals About the Future of Assessment Security
January 30, 2025
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3
min read
The Insight Partners has released its Online Exam Proctoring Market Global Analysis and Forecast to 2031 report, featuring Integrity Advocate as part of its company analysis. The US market alone is projected to grow from $281.09 million in 2024 to $803.92 million by 2031 at a CAGR of 16.4%. This post highlights the four most important signals from the report for assessment programs planning ahead, from the sustained role of distance learning in driving demand to the growing recognition that AI alone is not sufficient and that trust, fairness, and auditability are becoming central concerns rather than secondary considerations.
What's Changing in Assessment Security in 2026 (And What Your Program Should Plan For)
January 26, 2025
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4
min read
For years, the assessment security playbook was simple: secure the exam window, monitor, review incidents, move on. That approach worked until remote testing became standard, AI lowered the barrier to cheating, and credentials started facing real scrutiny from employers and regulators. The instinct to respond by adding more tools has created fragmentation rather than security. This post examines the three shifts that matter most for 2026, what the strongest programs are doing differently, and why assessment security is moving from a moment-in-time monitoring problem to a system-level responsibility that spans preparation, delivery, and defensibility.
