Support Services

Have questions about your online proctored learning event? Want to ensure your device and browser meet our system requirements? Wondering how we protect your privacy?

With Integrity Advocate, learners have 24/7 access to our help center and knowledge base. And if you can’t find the answer you’re looking for, our support agents can be reached instantly by live chat, phone, or email — all day, every day.

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Users Seeking Support


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Average Handling Time

<90 seconds

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Support Available


Service Centres

End User Support

Always available through chat, phone, and email. Learners are encouraged to contact our support team 24/7, 365 days a year for technical support during online learning activities. Visit our dedicated help center and knowledge base for more information.

Visit our Support Center

Integration Support

Technical administrative support for configuring your institution's integration with Integrity Advocate. Your account manager will provide training and support during onboarding and beyond.

Contact our team

Faculty Support

Support for instructors, educators and industry team members using Integrity Advocate within their LMS. Your account manager will provide faculty training and support to ensure that everyone on your team has full visibility into the Integrity Advocate solution.

Contact our team


Learn how we take the burden of support off your shoulders

We provide full end-user support at no additional cost via phone, website, email, and chat, 24 hours a day, every day. Schedule a time to learn how we support you, your institution, and your learners.

Schedule my demo
What we DON'T do
Impose complicated and clunky technology on learners.

Forcing them to access support when they should be focused on their learning event.

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