The internal council of a utilizing multinational organization provides a comment on the positive impact of ID verification and proctoring on the organization's demonstrable due diligence and the need for a verification process when conducting online training. The legal councils comment is as follows (with the specific organizations's name removed).
Multinational integrated oil and gas company (Suncor Energy Inc.) shares video communicating "their lessons learned" from moving personnel training from instructor lead to web-based using the Integrity Advocate proctoring solution..
An article published by BIS Training Solutions on May 12, 2016 included research and interviews with a regulator (OSHA Officer) and licenced investigator that summarizes the limited value of online training where the identification and the participation is not known and/or demonstrable by the employer ("an employer needs to confirm that the individual taking the training is the intended recipient,” states Kraft (an OSHA Officer)")
On November 18, 2016 Spectra Energy issued a notice to contractors that was specific to high-risk online training content being delivered online. The notice stated that “… security issues have been identified; specifically confirmation of the student’s attendance … all personnel conducting ground disturbance activities working for SER west will be required to hold a valid Ground Disturbance Supervisory Level 201 – Classroom (8 hour) training certificate...”
Alberta Industrial Occupation Safety and Health (IOSH Alberta) published an Industry Best practice on September 9, 2015, to address the emerging issues arising from regulatory critical and life-safety training that is being conducted online and the identification and participation of individuals is paramount.
More and more employers are turning to online training because of the many benefits including, cost savings, convenience, and reduced travel time. Training providers are increasing the number of training courses available on-line because of the need from employers. Somewhere along the way, the integrity has been lost in the training process.
Integrity Advocate has developed a white-paper to inform readers about a complex issue relating to the movement of training from instructor-led to on-line without loosing process integrity.
An article published by CPHR to notify members of the potential of compromised on-line training as well as the existence of technology that mitigates the issue.
Online training is a booming industry, but how can employers and the public be assured that workers are completing course requirements?
The International Competency Board (I-CAB) was built with online proctoring sewn into the fabric of the company. The mandate of the organization is to deliver continued improvement and reduce deficiencies of workers across a broad variety of industries and countries through access to online competency assessment tools. Read this case study to learn how this organization leads the way to a positive safety culture.